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Customer Service


FAQ's
Payment options
Privacy Policy
Security Policy
Delivery
100% Money Back Guarantee
Disclaimer

FAQ's

Please note: Product specific questions are answered at the bottom of each specific product page.

How do I place an order?

Ordering is easy at abeeco.co.nz. To find any product simply use the category menu on the left hand side of your screen or go to Shop Online. 
  • Select the product you would like to view, and, once decided on a particular product simply type in the number of items you'd like in the Quantity box and click on the "Add to cart" button. This will transfer you to your shopping cart.
  • If this is all you want simply click on the "Checkout" link and fill in your details. Please see below for payment methods.
  • If you make any changes to quantities please press the "Refresh" button before proceeding to the checkout.
  • If you would like to continue shopping just click on the "continue shopping" link.
  • You can add more items to your cart as described above, or to return to your cart without adding anymore products simply click on the "Shopping cart" in the top right hand corner of your screen.

What is the shelf life of Abeeco products?

Up to 3 years provided they're not exposed to sunlight.


What is the difference between Our Bee Pollen and Supabee products?

Our Abeeco Bee Pollen is simply 100% natural bee pollen with no added ingredience.

Our Supabee range contains approximately 40% natural bee pollen and a small range of other nutrients as listed below.

  • Supabee for energy contains Bee Pollen, Guarana, Ginseng and Zinc.
  • Supabee for men contains Bee Pollen, Siberian Ginseng, Tribulus and OptiZinc.
  • Supabee for women contains Bee Pollen, Spirulina and Vitex Agnus Castus.

If you have any further questions please e-mail us at health@abeeco.co.nz or call us toll free (New Zealand only) 0508 370 999. International enquiries please call +64 9 486 2199.

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Payment Options

3 easy ways to pay:

  • Credit Card - we accept Visa, Mastercard and Amex.
  • Direct Credit - you can pay by internet or phone banking, or by manual deposit of cash or cheque into our account: ASB 12-3050-0471138-01 Performance Health Ltd T/A Abeeco.  Please quote your Surname as the deposit reference.
  • Cheque or money order (NZ only) - you can post a cheque or money order to: Performance Health Ltd T/A Abeeco, P.O. Box 31 225, Milford, Auckland.

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Privacy Policy

Any personal information you give Abeeco will be protected. We respect your right to confidentiality and only use information to provide you with a superior shopping experience. We will not rent, sell or loan any identifiable personal information to any third party.

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Security Policy

Credit card information is encrypted using SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to Abeeco.

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Delivery

National orders

We deliver nationwide to both street and PO Box addresses. The standard delivery charge to anywhere in New Zealand is $5.95. Orders recieved before 3pm New Zealand Standard time will be processed same day but Delivery time is usually 2-3 days from recieving your order.  We deliver Monday to Friday. We do not process orders on either Saturday or Sunday. You will be informed via email of any out of stock items letting you know when you can expect them.

International orders

International shipping charges are calculated automatically when you place an order, you just need to select the country you are from and the charge will be displayed.  Delivery time is  3-10 days.

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100% Money Back Guarantee

If you are not 100% satisfied with your purchase you can return it to us for a refund - no questions asked. This must be done within 3 (three) months of the date of purchase.

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Disclaimer


The information accessed through this web site is to inform you on our range of products and their use. Performance Health Ltd does not engage in offering professional medical or health advice. The information or testimonials accessed through this web site is not intended to be complete or to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem, please consult your doctor or health advisor.
  • The information contained on this site is educational and general in nature and is not meant to substitute the advice provided by medical professional.
  • None of the statements on this site are a recommendation as to how to treat any particular disease or health related condition.
  • Please read all product packaging carefully and consult with a healthcare professional before starting any diet, exercise, supplementation or medication program.
  • Dietary supplement products have not been evaluated by the The Medicines Act 1981 and are not intended to diagnose, treat, cure, or prevent disease.
Thank You.

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